At USA Buy Now, we provide digital access to an information platform that aggregates vehicle auction data from U.S. auto auctions and allows users to monitor new "Buy Now" lots through filters and notifications.
Because our services are provided digitally and access is granted immediately after subscription activation, this Refund Policy explains when refunds may and may not be available.
1. General Rule
All subscription payments are generally non-refundable once access to paid features has been granted.
This includes, but is not limited to:
- access to subscription-only features;
- access to filtered listing monitoring;
- access to Telegram notifications for matching lots;
- access to saved searches, alerts, and account-based premium functionality.
2. Why Refunds Are Limited
USA Buy Now provides a digital information service, not a physical product.
Once a subscription is activated, the service becomes available immediately and can be used without delay. For this reason, completed subscription purchases are generally final.
3. Cases When a Refund May Be Considered
We may review and, at our sole discretion, issue a full or partial refund in the following cases:
3.1 Duplicate Payment
If you were charged more than once for the same subscription period due to a technical or payment processing error.
3.2 Technical Failure on Our Side
If a verified technical issue on our side materially prevented you from accessing the paid service after payment.
3.3 Unauthorized Charge
If you believe your payment was made without your authorization, we may review the case and request reasonable supporting evidence before making a decision.
4. Cases When Refunds Are Not Available
Refunds are generally not provided in the following situations:
- you changed your mind after purchasing a subscription;
- you did not use the subscription after purchase;
- you forgot to cancel auto-renewal before the next billing date;
- you were dissatisfied with vehicle listings, lot availability, or auction outcomes;
- a specific vehicle or "Buy Now" lot did not appear;
- a lot became unavailable, changed, or was removed by the source auction;
- Telegram notifications were delayed or not delivered due to third-party platform, network, or device issues;
- your account was suspended or terminated because of a violation of the Terms of Service.
5. Subscription Cancellation
You may cancel your subscription at any time to prevent future renewals.
When you cancel:
- your subscription remains active until the end of the already paid billing period;
- no refund is issued for the unused part of the current subscription period, unless otherwise required by law;
- future billing will stop after cancellation is processed.
6. Auto-Renewal Responsibility
If your subscription renews automatically, it is your responsibility to cancel it before the renewal date if you do not wish to continue using the service.
Failure to cancel before the next billing cycle does not automatically qualify for a refund.
7. How to Request a Refund
To request a refund, please contact us at:
Email: checkvin.dev@gmail.com
Please include:
- your account email;
- payment date;
- transaction or order reference, if available;
- a short description of the issue.
We may request additional information to verify your request.
8. Review of Requests
Refund requests are reviewed individually.
If approved, the refund will be returned to the original payment method where technically possible. Processing time may depend on your payment provider or bank.
9. Chargebacks
Before initiating a chargeback, we encourage you to contact us first so we can review the issue and try to resolve it directly.
Fraudulent or abusive chargeback activity may result in account suspension or termination.
10. Changes to This Refund Policy
We may update this Refund Policy from time to time. The latest version will always be available on the Website.
11. Contact
For refund-related questions, please contact:
USA Buy Now
Email: checkvin.dev@gmail.com
Website: https://usabuynow.info
Still have questions?
If something is unclear or you need more information — reach out to us via Telegram or email.